Frequently Asked Questions

TOPSAIL CRUISES

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Frequently Asked Questions

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The Basics: Are all ships similar?; Are cruise ships wheelchair accessible?; Are there different classes of service?; Are there non-smoking areas?; How do I contact Topsail Cruises?; How long are cruises?; Is there a doctor on board?; What's an air/sea cruise?; Will I feel bored or confined?
Research: Are there special packages and offers for groups?; Can singles have fun on a cruise?; Can we celebrate a special occasion?; Does Topsail Cruises sell tickets for cargo ships?; How do I know which cruise line / ship is best for me?; How secure are cruise ships?; Is cruising for honeymooners?; Where can I go?
Booking: Are the rates online the same as I would get by calling Topsail Cruises?; Can I change cabins?; Can I change or cancel my cruise once I've purchased it?; Can I extend my cruise vacation?; Can I have my tickets/documents sent to a post office box?; Can I have my tickets/documents sent to an address different from my billing address?; Can I send a check or money order as payment?; Can I use several credit cards to purchase a cruise?; Do I always have to use the same credit card?; Do I need to enter my credit card information when I register?; Does the traveler have to be the credit card holder?; Exactly when is my credit card charged?; How will I get my tickets/cruise documents?; I searched for a cruise and no matches were found. Why?; If the cruise line cancels or changes my cruise, will I receive notice?; Is it safe to use my credit card for online booking?; My purchase confirmation shows a different deck than I chose when I was selecting my cabin, Why?; Should I purchase travel insurance?; What does my cruise price include?; What forms of payment can I use?; What if I want specific flights or a specific airline?; What if I want to make my own airline reservations or book my own airfare?; What is an origination city?; When will I receive my purchase confirmation?; Why are port charges separate from the cruise price?; Why are there only nine cruise lines to choose from in the online reservation system?; Why do I need to provide my age/birth date?; Why do you require that my billing address and shipping address are the same?; Why don't you accept debit cards?
Preparations: Do I have to call the airline to confirm my flights?; Do I need a passport?; Do I need an electrical converter?; How much money should I bring?; What documentation do I need to bring?; What should I pack?; Will I need a tuxedo?
Onboard: Should I be concerned about hurricanes or tsunamis while on a cruise ship?; Are there meeting rooms onboard?; Can I order specially prepared meals?; How do I pay for my on board charges?; How do we stay in touch with home and the outside world?; Is there a babysitting service onboard?; Is there laundry service?; Is tipping included?; What are my dining options?; What if I have seasickness?; What is a muster drill?; What other services are available aboard a cruise ship?; When dining, can I sit only with my family and friends, or will I have tablemates?
Activities: Are there any special educational programs on-board?; Are there onboard activities for children and teens?; Do I have to participate in the activities?; How can I book shore excursions?; Is there a charge for entertainment?; What can I do in port?; What's there to do at night?

Do you have a question about cruising? Anything you can think of, please ask us, and we'll do our best to answer.

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